Human Resources Coordinator

What You’ll Do

The Human Resources Coordinator will serve as a key support role for all HR-related functions within our clinics. This role is responsible for coordinating the full employee lifecycle, from recruitment and onboarding through training coordination, performance management support, and off-boarding assistance, while helping ensure compliance with healthcare, insurance payer, and employment regulations.

The HR Coordinator will collaborate closely with the Operations Team and clinical leadership to support documentation quality, audit coordination, staff communications, and a positive workplace culture.

Key Responsibilities

Recruitment & Staffing

• Lead end-to-end hiring processes for clinical and administrative staff, including BCBAs, RBTs, and support roles
• Post job openings, source candidates, screen applicants, coordinate interviews, and extend offers
• Conduct background checks, reference verification, and credential validation (RBT certification, BACB credentials, CPR, etc.)
• Manage new-hire onboarding and orientation to ensure a smooth transition into the organization

Compliance & Audit Coordination

• Support compliance reviews across HR, clinical documentation, and operational processes
• Coordinate and assist with internal and external audits, including insurance payer audits and regulatory audits
• Maintain up-to-date personnel files, credentials, and required certifications in accordance with state, federal, and payer requirements
• Ensure HIPAA compliance in all HR practices, documentation handling, and employee record-keeping
• Monitor and enforce adherence to employment law, including EEO, FMLA, ADA, FLSA, and Florida state employment regulations

Training & Development

• Coordinate and facilitate staff training programs, including onboarding, compliance training, and ongoing professional development
• Track completion of required trainings and certifications for all staff
• Partner with clinical leadership to identify skill gaps and development opportunities

Documentation Quality & Operations Support

• Monitor and support the quality of HR and clinical documentation to ensure accuracy, completeness, and compliance
• Coordinate caseload-related communications between clinical staff, administrative staff, and families
• Provide ongoing support to the Operations Team on staffing, scheduling, and administrative initiatives

Employee Relations & Performance Management

• Participate actively in employee meetings, team huddles, and leadership discussions
• Assist with employee relations, including conflict resolution support, grievance coordination, and investigation assistance
• Support performance management processes, including reviews, performance improvement plans, and coaching coordination
• Assist with terminations of employment by ensuring proper documentation, compliance, and process coordination
• Conduct exit interviews and identify retention trends

Event Planning & Culture

• Plan and coordinate company events, team-building activities, staff appreciation initiatives, and celebrations
• Foster a positive, inclusive, and engaging workplace culture

Benefits, Payroll & Administration

• Administer employee benefits programs, including health insurance, PTO, and retirement plans
• Coordinate with payroll provider to ensure accurate and timely payroll processing
• Maintain and update the employee handbook, policies, and procedures
• Manage leave requests (PTO, FMLA, medical leave) and workers’ compensation claims

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field
• Minimum 1 year of progressive HR experience, preferably in healthcare, behavioral health, or a clinical setting
• Working knowledge of federal and Florida employment law (EEO, FMLA, ADA, FLSA, workers’ compensation)
• Experience supporting the full employee lifecycle, including termination coordination and compliance-sensitive situations
• Strong understanding of HIPAA and the importance of confidentiality in healthcare settings
• Proficiency with HRIS systems, Microsoft Office Suite, and digital collaboration tools
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Prior experience in an ABA practice, pediatric therapy, or behavioral health organization
• Bilingual (English/Spanish), strongly preferred given the Central Florida community we serve
• Familiarity with insurance payer requirements and clinical documentation standards
• Experience with practice management software or credentialing platforms
• Experience using Generative AI tools, such as ChatGPT or Gemini, to summarize reports, and improve workflows.

Work Environment & Physical Demand

• On-Site Position
• Schedule: Monday through Friday, 9:00 AM to 5:00 PM
• Location: On-site at our Central Florida office (no remote or hybrid option)
• Physical Requirements: Primarily office-based; ability to sit, stand, and work at a computer for extended periods
• This position requires up to 50% travel moving between our clinics.

Compensation & Benefits

• Competitive salary: $55,000 to $65,000 annually, commensurate with experience and credentials
• Health insurance benefits
• Paid time off
• Professional development opportunities and support for HR certifications
• Collaborative, mission-driven work environment