Human Resources Coordinator

Full-Time

Kissimmee, FL On-Site

$55,000 to $65,000 a year (DOE)

Fluent in Spanish & English required

 Monday – Friday, 9:00 AM – 5:00 PM 

Degree in Human Resources, Business Administration, Psychology with 1 year of related work experience

What You’ll Do

 The Human Resources Coordinator will serve as a key support role for all HR-related functions within our clinics. This role is responsible for coordinating the full employee lifecycle — from recruitment and onboarding through training coordination, performance management support, and off-boarding assistance — while helping ensure compliance with healthcare, insurance payer, and employment regulations. The HR Coordinator will collaborate closely with the Operations Team and clinical leadership to support documentation quality, audit coordination, staff communications, and a positive workplace culture. 

The Lead BCBA works with the Operations Director and the Clinical Director to develop the team of BCBAs, BCaBAs, and Registered Behavior Technician’s ability to provide a range of applied behavior analytic (ABA) assessments and clinical services for children and adolescents with autism spectrum disorders and related developmental disabilities. The Lead BCBA may also consult, attend client related meetings, provide training to caregivers, conduct behavioral evaluations of clients, and design behavior and individual support plans for clients. The Lead BCBA is responsible for collaborating with case managers to monitor and continually evaluate and improve the effectiveness of functional assessments, behavioral evaluations, behavior plans and individual education plans for clients. The Lead BCBA is required to adhere to and promote adherence to the BACB’s Professional and Ethical Compliance Code for Behavior Analysts® as well as all regulatory and statutory rules of the Board of Medicine for the state FL. The Lead BCBA maintains a weekly billable caseload of service hours as directed by the Operations

Director.

Key Responsibilities

Recruitment & Staffing

  • Lead end-to-end hiring processes for clinical and administrative staff, including BCBAs, RBTs, and support roles 

  • Post job openings, source candidates, screen applicants, coordinate interviews, and extend offers 

  • Conduct background checks, reference verification, and credential validation (RBT certification, BACB credentials, CPR, etc.) 

  • Manage new-hire onboarding and orientation to ensure a smooth transition into the organization

Compliance & Audit Coordination

  • Support compliance reviews across HR, clinical documentation, and operational processes 

  • Coordinate and assist with internal and external audits, including insurance payer audits and regulatory audits 

  • Maintain up-to-date personnel files, credentials, and required certifications in accordance with state, federal, and payer requirements 

  • Ensure HIPAA compliance in all HR practices, documentation handling, and employee record-keeping

  • Monitor and enforce adherence to employment law, including EEO, FMLA, ADA, FLSA, and Florida state employment regulations 

Training & Development 

  • Coordinate and facilitate staff training programs, including onboarding, compliance training, and ongoing professional development

  • Track completion of required trainings and certifications for all staff

  • Partner with clinical leadership to identify skill gaps and development opportunities 

Documentation Quality & Operations Support

  • Monitor and support the quality of HR and clinical documentation to ensure accuracy, completeness, and compliance 

  • Coordinate caseload-related communications between clinical staff, administrative staff, and families 

  • Provide ongoing support to the Operations Team on staffing, scheduling, and administrative initiatives 

Employee Relations & Performance Management

  • Participate actively in employee meetings, team huddles, and leadership discussions 

  • Assist with employee relations, including conflict resolution support, grievance coordination, and investigation assistance 

  • Support performance management processes, including reviews, performance improvement plans, and coaching coordination 

  • Assist with terminations of employment by ensuring proper documentation, compliance, and process coordination 

  • Conduct exit interviews and identify retention trends 

Event Planning & Culture 

  • Plan and coordinate company events, team-building activities, staff appreciation initiatives, and celebrations 

  • Foster a positive, inclusive, and engaging workplace culture

Benefits, Payroll & Administration 

  • Administer employee benefits programs, including health insurance, PTO, and retirement plans 

  • Coordinate with payroll provider to ensure accurate and timely payroll processing 

  • Maintain and update the employee handbook, policies, and procedures 

  • Manage leave requests (PTO, FMLA, medical leave) and workers’ compensation claims

Education & Experience

  • Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field 

  • Minimum 1 year of progressive HR experience, preferably in healthcare, behavioral health, or a clinical setting 

  • Working knowledge of federal and Florida employment law (EEO, FMLA, ADA, FLSA, workers’ compensation) 

  • Experience supporting the full employee lifecycle, including termination coordination and compliance-sensitive situations 

  • Strong understanding of HIPAA and the importance of confidentiality in healthcare settings 

  • Proficiency with HRIS systems, Microsoft Office Suite, and digital collaboration tools 

  • Excellent written and verbal communication skills 

  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment 

Preferred Qualifications

  • Prior experience in an ABA practice, pediatric therapy, or behavioral health organization 

  • Bilingual (English/Spanish) — strongly preferred given the Central Florida community we serve 

  • Familiarity with insurance payer requirements and clinical documentation standards 

  • Experience with practice management software or credentialing platforms 

  • Experience using Generative AI tools, such as ChatGPT or Gemini, to summarize reports, and improve workflows.

Work Environment & Physical Demand

  • On-Site Position

  • Schedule: Monday through Friday, 9:00 AM to 5:00 PM

  • Location: On-site at our Central Florida office (no remote or hybrid option) 

  • Physical Requirements: Primarily office-based; ability to sit, stand, and work at a computer for extended periods 

  • This position requires up to 50% travel moving between our clinics.

Compensation & Benefits

  • Competitive salary: $55,000 – $65,000 annually, commensurate with experience and credentials

  • Health insurance benefits

  • Paid time off

  • Professional development opportunities and support for HR certifications

  • Collaborative, mission-driven work environment

AAP/EEO Statement

Happy Kiddos Behavioral Services, Corp. does not discriminate in employment with regard to race, creed, national origin, political affiliation, marital status, age, gender, sexual orientation, or number of dependents. As part of the Happy Kiddos Behavioral Services, Corp. team, no provider or employees shall aid, coerce, or conspire to cause a termination or resignation of another employee because of illegal discriminatory factors.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

© Copyright Happy Kiddos Behavioral Services, Corp. 2026